Global Transformation Coaching
globaltransformationcoaching.com
Last updated: 7 April 2026
1. Introduction
Welcome to Global Transformation Coaching (“we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at globaltransformationcoaching.com or use our coaching services. Please read this policy carefully.
If you have any questions, you may contact us at the details provided in Section 11.
2. Who We Are (Data Controller)
Global Transformation Coaching is the data controller responsible for your personal data. As a data controller, we determine the purposes and means by which your personal data is processed.
We are based in the European Union / United Kingdom and operate our services in compliance with applicable data protection law.
3. What Personal Data We Collect
3.1 Information You Provide Directly
When you use our contact forms or enquiry forms, we may collect the following:
- Your full name
- Email address
- Any message or enquiry content you submit
3.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical and usage data through cookies and analytics tools, including:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent on the site
- Referring website or source
- Device information
This data is collected via Google Analytics and website cookies. See Section 7 for more information about cookies.
4. Legal Basis for Processing
Under the UK GDPR and EU GDPR, we process your personal data on the following legal grounds:
- Legitimate interests – for website analytics and improving our services, where your interests and fundamental rights do not override our interests.
- Consent – for non-essential cookies and analytics. You may withdraw consent at any time.
- Contractual necessity – where processing is necessary to respond to your enquiry or provide coaching services.
- Legal obligation – where we are required by law to process your data.
5. How We Use Your Personal Data
We use the personal data we collect for the following purposes:
- To respond to your enquiries and contact form submissions
- To provide and manage our coaching services
- To send you relevant communications (only where you have consented)
- To improve and analyse website performance and user experience
- To comply with our legal and regulatory obligations
6. Third-Party Service Providers
We share your data with the following trusted third-party service providers, solely to deliver our services:
6.1 Mailchimp (Email Marketing)
We use Mailchimp, operated by The Rocket Science Group LLC, for email marketing communications. If you subscribe to our mailing list, your email address and name will be transferred to Mailchimp. Mailchimp is compliant with GDPR and provides appropriate data processing agreements. For more information, see Mailchimp’s Privacy Policy at mailchimp.com/legal/privacy.
6.2 Stripe / PayPal (Payment Processing)
If you purchase services through our website, payments are processed by Stripe and/or PayPal. We do not store your payment card details on our servers. These providers operate under their own privacy policies and comply with PCI-DSS standards. Please refer to stripe.com/privacy and paypal.com/privacy for further details.
6.3 Zoom (Video Coaching Sessions)
Coaching sessions may take place via Zoom Video Communications, Inc. Zoom may process your name, email address, and session data. Zoom is GDPR-compliant and operates under its own privacy policy available at zoom.us/privacy.
6.4 Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymised usage data and may transfer data to Google’s servers in the United States. We have enabled IP anonymisation to minimise the data collected. For more information, see Google’s Privacy Policy at policies.google.com/privacy.
All third-party processors are required to process your data only on our instructions and in compliance with applicable data protection law.
7. Cookies
Our website uses cookies — small text files stored on your device — to enhance your experience and analyse usage. The types of cookies we use include:
- Essential cookies – necessary for the website to function correctly.
- Analytics cookies – used by Google Analytics to collect anonymised data about site usage.
- Preference cookies – used to remember your settings and choices.
On your first visit, you will be asked for your consent before any non-essential cookies are placed. You can manage or withdraw your consent at any time through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of the website.
For more information about managing cookies, visit allaboutcookies.org.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- Contact form submissions: retained for up to 2 years or until no longer needed.
- Client coaching records: retained for up to 6 years in accordance with legal and contractual requirements.
- Analytics data (Google Analytics): retained according to Google’s standard data retention settings (up to 26 months).
After the applicable retention period, personal data is securely deleted or anonymised.
9. Your Rights Under GDPR
Under the UK GDPR and EU GDPR, you have the following rights regarding your personal data:
- Right of access – to request a copy of the personal data we hold about you.
- Right to rectification – to request correction of inaccurate or incomplete data.
- Right to erasure – to request deletion of your personal data (“the right to be forgotten”).
- Right to restrict processing – to request that we limit how we use your data.
- Right to data portability – to receive your data in a structured, machine-readable format.
- Right to object – to object to processing based on legitimate interests or for direct marketing.
- Right to withdraw consent – where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority (in the UK: the Information Commissioner’s Office at ico.org.uk; in the EU: your local supervisory authority).
10. Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These include:
- Secure encrypted connections (HTTPS) on our website
- Access controls limiting who can view your data
- Use of reputable, GDPR-compliant third-party processors
While we take every precaution, no method of data transmission over the internet is 100% secure. If you have any concerns about the security of your data, please contact us immediately.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
Global Transformation Coaching
daniel@globaltransformationcoaching.com
Website: globaltransformationcoaching.com
You may also contact us through the contact form available on our website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
